Quality & HSE
Global Remote implements an integrated Quality Management System (QMS), which addresses the quality, environment and health and safety aspects of our service provision. By implementing this system across our entire portfolio we ensure that all related issues are addressed and safely managed, and can assure our customers that all Company operations and services are carried out to the required quality and safety standards.
Additionally the Company’s integrated approach to health, safety and environment systems, shares common management principles with the Company’s QMS. Our Health, Safety and Environmental Management System (SMS) is certified and operating to the requirements of ISO 9001 and OSHAS 18001, and additionally remains compliant with all relevant national and international standards and legislation. This ensures the effective identification, management, and reduction of all potential hazards and associated risks in all Global Remote operations, and guarantees the safety of our personnel, third parties and the environment.
The Company’s overall goal is to ensure a sound SMS, with the aim to ensure zero targeting (i.e. no accidents, no waste, no defects). All our operations and materials are closely monitored on a daily basis according to stringent management controls, detailed operational procedures, and contingency plans. Built in procedural controls, third-party assessment and staff training programmes further ensure that all SMS and QMS objectives are effectively managed and improvement is maintained.